This Privacy Policy explains how Apexlogic Solutions Ltd (“Company,” “we,” “our,” or “us”) collects, uses, stores, discloses, and protects your personal information when you access or use our website https://apexlogicsolutionsltd.com/ and any services, communications, consultations, digital solutions, development work, hosting-related activities, web portal services, data processing activities, technical support, or related professional services that we provide.

We are committed to protecting your privacy and to processing personal data in a lawful, fair, and transparent manner in accordance with the General Data Protection Regulation (GDPR), the applicable legal framework of the United Kingdom, and any other data protection and privacy laws that may apply to our activities.

1. Identity and Contact Details

Apexlogic Solutions Ltd
Registered Address: 27 Old Gloucester Street, London, WC1N 3AX, United Kingdom
Company Registration Number: 16668417
Director: Roman Replianchuk
Email: apexlogi@apexlogicsolutionsltd.com
Website: https://apexlogicsolutionsltd.com/

For the purposes of applicable data protection law, Apexlogic Solutions Ltd is the data controller in relation to the personal data you provide to us directly or that we collect from you in connection with your use of our website and services, except in circumstances where we act strictly on behalf of a client under separate contractual arrangements and only as a processor.

If you have any questions regarding this Privacy Policy, your personal data, or the way in which we process information, you may contact us using the details set out above.

2. Types of Data We Collect

We may collect and process both personal data and technical data when you interact with us, visit our website, request information, communicate with us, or use our services.

Personal Data You Provide

The personal data you provide to us may include:

• your full name;
• your email address;
• your telephone number;
• your company name or business details, where applicable;
• your professional role or job title, where relevant;
• information about your project, service needs, software requirements, integration plans, hosting or web portal requirements, business workflows, or technical objectives;
• billing or invoicing details;
• payment-related information, where applicable and necessary for the provision of services;
• any content included in your correspondence, requests, attachments, files, or documents sent to us.

Because our Company provides software development, technical implementation, data processing, hosting-related services, and web portal services, we may also receive project-related information that is necessary to understand and deliver the requested service. This may include information about technical systems, infrastructure environments, existing websites, software tools, user access requirements, or workflow processes.

Automatically Collected Data

When you visit our website, we may automatically collect certain technical and usage-related data, including:

• your IP address;
• your device type;
• your browser type and version;
• your operating system;
• pages viewed and navigation behaviour;
• time and date of access;
• referring URLs or other traffic source information;
• approximate geographic location based on technical signals;
• technical logs and diagnostic information related to website performance and security.

We also use cookies and similar technologies for functionality, security, analytics, and operational purposes. For more information, please refer to our Cookie Policy.

3. How We Use Your Data

We use your personal data for legitimate business, contractual, operational, technical, and legal purposes connected with our website and services.

We may use your data for the following purposes:

• to provide, configure, maintain, support, and improve our services, including software development services, web-based systems, business and domestic software solutions, hosting-related services, data processing functions, technical consulting, and web portal-related services;
• to communicate with you regarding your inquiries, requests, consultations, proposals, contracts, projects, support issues, technical matters, or service-related updates;
• to assess business requirements, define project scope, analyze technical needs, and prepare proposals or service documentation;
• to process payments, issue invoices, and manage billing and accounting matters;
• to monitor and analyze website usage and user interaction in order to improve website quality, service presentation, security, and usability;
• to support delivery, implementation, maintenance, support, and continuity of digital and technical services;
• to comply with legal, accounting, tax, regulatory, and contractual obligations;
• to protect our website, systems, business operations, and service environments from misuse, unauthorized access, fraud, or other security risks;
• to send marketing communications, updates, or business-related messages where you have consented to receive them or where such communications are otherwise permitted by applicable law.

Where we rely on consent for marketing communications, you may withdraw that consent at any time.

4. Legal Basis for Data Processing

We process your personal data on one or more of the legal bases provided under Article 6 of the GDPR, depending on the nature of the data and the purpose of processing.

Consent

We process your personal data when you have provided consent for a specific purpose. This may include, for example, consent to receive marketing communications, consent to certain categories of cookies, or consent provided through website forms or communications.

Contractual Necessity

We process personal data where such processing is necessary in order to take steps at your request before entering into a contract or to perform a contract to which you are a party. This includes activities such as preparing service proposals, delivering software development services, providing technical support, performing integrations, offering hosting-related support, and administering business relationships.

Legal Obligation

We process personal data where such processing is necessary to comply with a legal obligation to which we are subject. This includes obligations relating to tax law, accounting, financial recordkeeping, dispute handling, fraud prevention, and regulatory compliance.

Legitimate Interests

Where permitted by applicable law, we may also process your personal data where such processing is necessary for our legitimate interests, provided those interests are not overridden by your rights and freedoms. Such interests may include website administration, service improvement, business development, system security, fraud prevention, project management, operational efficiency, and professional communications.

5. How We Protect Your Data

We take appropriate technical and organizational measures to protect your personal data against unauthorized or unlawful access, use, disclosure, alteration, destruction, accidental loss, or misuse.

Our protective measures may include:

• transmission of data using SSL/TLS encryption or similar secure communication protocols where appropriate;
• use of secure systems, hosting environments, and technical service infrastructure;
• access control procedures designed to restrict access to personal data and sensitive systems to authorized persons only;
• administrative safeguards and confidentiality requirements;
• role-based access practices where appropriate;
• technical monitoring and security-focused procedures intended to reduce risk and detect irregular activity;
• secure handling of service-related documentation, communications, and business records.

Where relevant and practical, personal data may be stored in secure environments within the United Kingdom, the European Union, or in other jurisdictions subject to lawful safeguards and professional hosting arrangements. We seek to use appropriate service providers and secure technical environments consistent with the nature of our activities.

Despite our efforts, no online system, website, software environment, hosting platform, or electronic transmission method can guarantee complete security. For this reason, while we apply reasonable and proportionate security measures, we cannot guarantee absolute protection against every possible threat.

6. Your Rights

Under the GDPR and other applicable data protection laws, you may have the following rights regarding your personal data, subject to legal limitations and verification of identity where appropriate:

• Right of access: You may request confirmation of whether we process your personal data and request access to the personal data we hold about you.
• Right to rectification: You may request correction of inaccurate or incomplete personal data.
• Right to erasure: You may request deletion of your personal data where such data is no longer necessary for the purposes for which it was collected, where consent has been withdrawn and no other legal basis applies, or where erasure is otherwise required by law.
• Right to restrict processing: You may request restriction of processing in certain circumstances, such as where you contest the accuracy of the data or object to the processing.
• Right to data portability: Where legally applicable, you may request to receive your personal data in a structured, commonly used, and machine-readable format and request transmission of such data to another controller where technically feasible.
• Right to object: You may object to processing based on legitimate interests and may object at any time to the use of your personal data for direct marketing purposes.
• Right to withdraw consent: Where processing is based on consent, you may withdraw your consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before withdrawal.

To exercise your rights, please contact us at apexlogi@apexlogicsolutionsltd.com. We may request additional information necessary to verify your identity before responding to your request.

You may also have the right to lodge a complaint with a competent supervisory authority if you believe that your personal data has been processed in violation of applicable data protection law.

7. Sharing Your Data

We do not sell your personal data. We do not disclose your personal data to unrelated third parties without a lawful basis, except where such disclosure is necessary for the operation of our business, the delivery of services, compliance with law, or protection of legitimate interests.

Your personal data may be shared in the following circumstances:

• where necessary to fulfill a contract or provide requested services, including with hosting providers, infrastructure providers, payment processors, technical subcontractors, communication service providers, analytics tools, or other service providers supporting our legitimate operations;
• where required to comply with legal or regulatory obligations;
• where disclosure is necessary for accounting, taxation, legal compliance, dispute resolution, fraud prevention, or enforcement of contractual rights;
• where we use analytics, website monitoring, or business performance tools to understand website usage and improve service delivery;
• where business communications or project delivery require the involvement of authorized partners, consultants, or providers acting on our behalf under appropriate confidentiality expectations.

Where we work with third-party service providers, we seek to ensure that they are subject to appropriate confidentiality, data protection, and security obligations consistent with the role they perform.

8. International Data Transfers

Your personal data may be transferred to, stored in, or processed in countries outside the United Kingdom or the European Union where our service providers, infrastructure providers, support tools, or technical systems operate internationally.

Where international transfers occur, we take reasonable steps to ensure that such transfers are subject to appropriate safeguards in accordance with applicable data protection law. These safeguards may include:

• transfer to countries recognized as providing an adequate level of protection;
• use of Standard Contractual Clauses or similar lawful transfer mechanisms;
• technical and organizational measures intended to protect personal data during and after transfer;
• limitation of transferred data to what is reasonably necessary for the relevant purpose.

We seek to ensure that international processing remains consistent with lawful business needs, professional technical operations, and applicable privacy obligations.

9. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our legal obligations, operational practices, service structure, technology, business model, website functionality, or data processing practices.

Any updated version of this Privacy Policy will be published on our website with a revised Effective Date and Last Updated date. We encourage you to review this Privacy Policy periodically in order to remain informed about how your personal data is processed and protected.

Your continued use of our website or services following publication of an updated version may be treated as acknowledgment of the revised Privacy Policy, to the extent permitted by applicable law.

10. Contact Information